We make it easy for you to find the concierge who meets your needs. Depending on your location, you select a concierge from the profiles available. You can then contact one of them directly according to the information available on his profile.

The concierge works according to the Litchie Rose standards. Together you choose a time to meet. The purpose of the meeting is to create a relationship of trust between you, but also to discuss your needs and expectations in depth. During this meeting, the concierge will explain his way of working and try to adapt to your reality.

This is also when you usually exchange the keys to your home if the meeting is successful.

Once the concierge has been validated, he will create your online access on his own profile. He is the only one authorized to do so. On your account you will have the possibility to request services from the concierge.

If the desired service is a home cooking service, you will be able to access the selection of meals from your concierge. The concierge himself manages his own meals and the home cooking packages he offers to families.

The concierge will send you an invoice within 24 hours of the service. Payment is made directly with your concierge. Litchie Rose takes no commission on the concierge's work.